Follow-Up
Make the next step clear.
What happens between visits shapes the next one. Plans, check-ins and reminders keep patients, carers and the practice on the same page.
What this gives you
- Give the patient and doctor the same clear view of the plan.
- Ask the right questions between visits, on a schedule the doctor sets.
- Send reminders that support the agreed plan instead of generic nudges.
A loop, not a dead end
- The plan
The doctor sets what to track and when to check in.
- The check-in
The patient records what the plan asks for, in their own time.
- The response
What comes back reaches the right doctor, in context.
- Back into the plan
The next action updates the plan and informs the next visit.
What you can do
- Set plans and next steps
Each plan says what happens next and who it involves.
- Send reminders that respect people
Designed to inform, never to shame.
- Collect check-ins and measurements
Patients record what the plan asks for, when it asks.
- Route responses to the plan
What comes back lands with the right doctor, connected to the right plan.
- Involve carers safely
Family can help with clear access that can be ended at any time.
- Carry it into the next visit
What happened between visits informs the next one.
The Plan, Shared
Both sides see the same next steps
A plan is a short list of dated steps, each with an owner. The patient sees the same list the doctor set, in their own language and timezone, so “what happens next” is never a guess.
Each reminder belongs to a step. When a step is done, both sides see it. When one is missed, the plan says so clearly, without pressure.
- One plan, visible to doctor and patient
- Check-ins only when the plan asks for them
- A carer can help through their own account
- Start the new medicationToday
- Record blood pressure, morning and eveningDaily for 2 weeks
- Check-in: how are the side effects?Day 7
- Follow-up visitIn 4 weeks
- Preparation & RecordsBetween-visit changes appear in the prepared history.
- Reports & InsightsFollow-up patterns show up in reporting, with their context.
Follow-up is designed to help people keep their plan, not to guilt them about it.
For Patients & CarersWhen follow-up gets hard
See how patients and carers stay involved between visits.